Strategy & Planning

“We’re different because we’re not like for-profit entities. We serve usually the hardest to the most expensive places in America based on lack of population density.”

“Although power industry experience with these technologies is at an early stage in its maturity level, forward-looking utilities are building an Artificial Intelligence and Machine Learning knowledge and experience base through a series of use cases aimed at addressing a wide range of power system challenges.”

“The business model for our client is to not need to rely on continued outside support. It’s for them to know the ideas, own the ideas, value the ideas and make decisions, and to be clear about the execution of them when we are finished with our engagement, which is typically around eighteen weeks.”

“Around North America, almost every utility we talk to is embracing process automation and forms of artificial intelligence for the employee and customer experience, both front and back office. We are in the fourth technical revolution.”

Inspiring words by DTEK CEO Maxim Timchenko: Our industrial consumers are ready to pay the European price, so they have a guaranteed supply of electricity. We are in discussion with our government to liquidate this economic distortion, so we can use this available cross-border capacity at full capacity.

“The Office of Resilience and Emergency Preparedness team is working with utilities now on their forward-looking climate vulnerability studies that they’re going to be preparing and submitting to the Commission, and the subsequent risk-mitigation plans.”

“We had a goal of 3 GW of energy storage by 2025, but in early 2022 the Governor requested a plan to expand it to 6 GW. We worked for close to a year on developing a roadmap to getting to 6 GW of storage by 2030.”

“In the spring of 2021, the legislature enacted the Broadband Connectivity Act, which required us to develop a map of broadband availability across the state on a more granular level than had been available. In June of 2022, we presented the first-of-its-kind broadband map.”

“For my folks who pick up the phones in the call center and in OCS, we’re the most public facing of all of the divisions of DPS. They get a lot of negative reinforcement from the outside world, which is a shame. It’s important to tell them what they do is valuable. I’m saying thank you.”

“For some of these water rate cases, the Staff has had to go to people’s residences and go through shoe boxes full of receipts in order to build a rate case for them, so that the companies can set the rates to appropriately cover their costs.”