Getting Engaged
How to avoid a Texas-style backlash.
Is customer engagement more about damage control, or helping customers understand their options?
Fortnightly Magazine - July 2010
Nuclear YIMBY
Local communities welcome new reactor projects.
Visitors to Waynesboro in northeast Georgia might be surprised at local residents’ opinions about two new nuclear energy plants planned for that site; namely, they’re giving the reactors a warm welcome.
People (July 2010)
Constellation promotes Maria Korsnick to Chief Nuclear Officer; Chip Pardee becomes Exelon’s COO; plus executive changes at American Transmission, Entergy, Idaho Power, New Jersey Resources, Northwestern Energy, Piedmont Natural Gas, Pinnacle West, Spectra Energy, TVA, Williams, EPRI and more...
Got Prepaid?
Smart meters open the door to advance billing.
Investor-owned utility executives have long understood the benefits of prepaid metering, but technical and regulatory roadblocks have prevented wide-scale implementation. Now, however, two IOUs—Arizona Public Service and DTE—are planning prepaid metering programs that could be offered to all customers. Smart metering technology might pave the way for prepaid to become a standard service.