When I took this job three years ago, I posed the question, "Price or Service?" in the title of my first frontlines column.I suggested that natural gas utilities appeared willing to sell on price, but not electrics. The CEOs all claim that electricity has become a commodity. But I'll bet the franchise that electric utilities haven't yet figured out whether they are selling electrons (a commodity) or comfort and peace of find (a niche service).
Changing the culture at American Electric Power.
As the electric industry gears up for competition, attention shifts to things like load migration, technology and customer service. The pressure is rising like never before to identify, catalogue and track costs.
Thus, at American Electric Power Company, we decided two years ago to reengineer much of our internal financial management apparatus, including systems, databases and technology. With the help of consultants, we developed, designed, tested and implemented an activity-based management system.
New England states, feeling threatened by increased pollution from Midwest coal-fired generation, recently began lobbying for tougher national environmental standards tied to electric deregulation legislation. The perceived threat is based on the belief that coal-fired plants in the Midwest with excess capacity will increase exports to higher-cost New England states. This increased generation and exportation could lead to more pollution in the New England states.
While the prices play catch up, utilities and regulators should start looking for ways to mitigate costs.
Water utility rate increases have outpaced those of other utilities. In fact, water rate increases since 1984 %n1%n have surpassed the overall rate of inflation. Yet among utility services, water remains a real bargain; consumers spend less on water than on any other utility.
I read with interest your editorial regarding securitization in the April 15 edition of PUBLIC UTILITIES FORTNIGHTLY. As the chairman of the New York State Standing Committee on Energy & Telecommunications, I must take issue with your inclusion of statements from opponents to such legislation without providing its sponsors with the opportunity to press their case.
The Senate, on March 19, 1997, passed legislation that I sponsored at the request of Gov. George E.
I was surprised and disappointed at the limited and unbalanced perspective that Bruce Radford brought to his comments on securitization ("Wall Street's New Game," PUBLIC UTILITIES FORTNIGHTLY, April 15, 1997, p. 4).
The article implies that the push for securitization legislation is being driven by the investment community's desire to create an investment product with a guaranteed return.
Mr. Lindsay's March 1 letter (PUBLIC UTILITIES FORTNIGHTLY, p. 6) requires some further discussion. We do agree that reducing cooling seasonal peak electric demand is desirable. Lessening the electric infrastructure's environmental effects and electric system failures, as we witnessed in the summer of 1996, is to the public good. However, thermal storage systems have siting issues and the potential to run out of capacity at the worst possible time on peak days.
When viewed as serving market segments, utilities differ little from manufacturing companies, where most costs are shared among products and processes.
Activity-based cost management has had a tremendous impact on manufacturing enterprises; and its use has spread to some service industries such as banking, insurance and health care. ABCM encompasses two well-known management concepts: activity-based costing and activity-based management. Now that electric utilities are gearing up for competition, it is time to ask if ABCM has any relevance in the public utility industry.
"When they come to town ... we'll ... accompany them to Capitol Hill ... to make their trip to Washington a 'two-fer,' if you will."
Paul Rodgers knocked NARUC on its ear last July when he announced his resignation as executive of that century-old association.
Rodgers, also general counsel, had served the National Association of Regulatory Utility Commissioners for more than 30 years.
His unexpected move came in the midst of strategic planning at NARUC.
Retail wheeling in Kansas: Stranded costs could bewitch customer choice.
With the advent of retail wheeling, some customers will see their electricity prices fall while others will see them rise. And stranded costs may have a lot to do with it (em at least according to a report by the Docking Institute of Public Affairs at Fort Hays State University in Kansas.