How all of us can pitch in to help ensure our grid is cyber-secured.

“We see renewables becoming more dispatchable, meaning more controllable, with renewable operators combining wind, solar, hydropower, and storage – virtually or physically – to deliver committed production.”

“Fulfilling our 2050 carbon-free aspirations will require technologies not yet commercially available at the cost and scale needed. Promising possibilities include power to gas, hydrogen, seasonal storage, advanced nuclear or small modular reactors, deep rock geothermal, and carbon capture and storage.”

“Our strategy includes continued investment in grid modernization including smart grid technology and cybersecurity. Modernizing the electricity grid and finding new technologies for a resilient and reliable grid in a net-zero future are a focus of our R&D.”

“We expect the energy industry transition over the next ten years will be unlike anything comparable since the inception of the electric grid. This new environment will not be easy for our customers – they will be presented with more options for energy products and services.”

“FPL and NextEra Energy have had a pandemic plan in place for many years, which gave us a nice baseline to approach the numerous challenges of operating as an essential service during this global pandemic, while never sacrificing on the safety front.”

“Our smart grid investments in recent years are providing excellent benefits now. When customers have problems, we can ping the meter to help us troubleshoot rather than dispatch an employee to the customer’s residence.”

“Can we get that highly efficient, good load factor customer located here, and continue to manage operations, and focus on cost reductions? If we can do that, then we can have a bigger customer base that can spread the cost of new investments around.”

“We have partnered with our regulators to help customers since the pandemic with suspension of disconnects, waiving of late fees, and financial assistance to eligible customers who are facing difficulty paying bills. We have also provided support to local charities.”

These organizations are already developing customer-centered strategies that reflect, and meet, their consumers’ growing demand for more electrification, control, and flexibility, and a growing expectation of change.