Law & Lawyers

The Latest on Gas System Resiliency

American Gas Association

“We don’t necessarily have the regulatory mechanisms in place that allow the regulators to be able to evaluate assets that are designed for those low-frequency but high-impact events.”

New York PSC: Tammy Mitchell

Director

“For some of these water rate cases, the Staff has had to go to people’s residences and go through shoe boxes full of receipts in order to build a rate case for them, so that the companies can set the rates to appropriately cover their costs.”

Picture Energy: NASEO 2023

Memorable Moments

The National Association of State Energy Officials held its 2023 Energy Policy Outlook Conference with the theme of lean Energy Abundance: An Economic and Climate Advantage.

New York PSC: Richard Berkley

Director

“For my folks who pick up the phones in the call center and in OCS, we’re the most public facing of all of the divisions of DPS. They get a lot of negative reinforcement from the outside world, which is a shame. It’s important to tell them what they do is valuable. I’m saying thank you.”

PPL and SEPA Fact-Find in Australia

Rooftop Solar

“We push technology hard at PPL mainly because we want to be the best utility in the country, in the world. That’s our goal, and you can’t be that unless you go out and learn from others.”

New York PSC: Debra LaBelle

Director

“In the spring of 2021, the legislature enacted the Broadband Connectivity Act, which required us to develop a map of broadband availability across the state on a more granular level than had been available. In June of 2022, we presented the first-of-its-kind broadband map.”

Understanding Utility Customers

EY

“Around North America, almost every utility we talk to is embracing process automation and forms of artificial intelligence for the employee and customer experience, both front and back office. We are in the fourth technical revolution.”

New York PSC: Marco Padula

Director

“We had a goal of 3 GW of energy storage by 2025, but in early 2022 the Governor requested a plan to expand it to 6 GW. We worked for close to a year on developing a roadmap to getting to 6 GW of storage by 2030.”