AT&T

AT&T No Longer Dominant in Florida Market

The Florida Public Service Commission (PSC) has found that the state's long-distance telecommu-nications market is

sufficiently competitive to permit equal levels of regulation for AT&T Communications of the Southern States, Inc. and all other interexchange carriers.

Joules

SCEcorp has a new corporate structure and name: Edison International. It also has a new subsidiary, Edison Source, which specializes in solutions for energy efficiency, the environment, and energy marketing. Edison International now has five subsidiaries; its flagship, Southern California Edison, is the nation's second-largest IOU.

"Play Ball" Telecom Bill Winds Up, Delivers

"What now?"

That was the question on the minds of representatives from local telephone exchange carriers (LECs) who huddled at the United States Telephone Association (USTA) National Issues Conference days before legislators passed sweeping telecommunications legislation that would affect everyone's future.

But the question went beyond what would become law when President Clinton fulfilled his promise to sign the bill.

Marketing & Competing

"This legislation represents a piecemeal approach to a problem which requires deliberate and thoughtful consideration .... [It] could lead to 'cream-skimming,' which would result in increased rates for the remaining business and residential customers" (Lincoln Almond, Governor of Rhode Island).

Words to this effect are likely to grace vetoes of retail wheeling legislation by governors and maybe the President of the United States for the foreseeable future.

Perspective

A century ago, Congress conveyed valuable public property to certain entrepreneurs to serve the public interest. In exchange, these entrepreneurs agreed to carry the nation's principal means of communication at fair cost and, of course, serve the national defense.

In 1850, with a commitment to move the mail at fixed rates and freely transport federal troops hither and yon, a swath of public land was granted to the Illinois Central to connect Chicago with Mobile.

Joules

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jü( )l, n: A unit of energy measurement equal to a watt-second. .Pp

Three company alliances offer utilities new tools to help customers use and save on energy:

s AT&T and Andersen Consulting have developed a prototype communications system that allows utilities to offer home security, electronic billing, real-time pricing, and other energy management services.

s A new company formed by Ameritech Corp. and Wisconsin Energy Corp.

Who Stands to Benefit?

Economists often seem enamored of economic efficiency, honoring its merits while decrying the lost benefits of inefficient outcomes. But really ... what's the harm in a little inefficiency? Well, the harm may be more real than we recognize.

Competitive Intelligence: An Antidote to Downsizing

Cutting employees

may be less than healthy, unless you're ready to replace them with technology.

As competition intensifies, increasing numbers of executives are realizing that customer service may have a more important role now than just placating regulators. After all, the broad spectrum of customer service is the principal way (em other than rates (em to differentiate a utility product and the utility itself.

IXCs Get Boost from N.Y. PSC

The New York Public Service Commission (PSC) has ordered New York Telephone Co., a telecommunications local exchange carrier (LEC), to notify customers that they may now choose an alternative carrier for intraLATA toll calling. Interexchange carriers (IXCs) in the state had complained about the LEC's plans to implement a recent PSC order requiring equal access for intraLATA toll services.