Customer value

Electricity's Capacity Factor, a Problem?

Electric infrastructure is used half the time on average. Is this a problem requiring rapid radical reform?

Some of you take the subway to work. What’s the capacity factor of the subway system? Our electric grid provides enormous value to its customers, with a combination of infrastructure and workforces with varying capacity factors.
Byline: 

Steve Mitnick

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C&I Customers Get Smart

Technology creates new opportunities for demand- side management

Customer value is a key factor in any smart grid business case. But not all customers are created equal. In particular, commercial and industrial (C&I) customers have greatly different needs, considerations and sensitivities, compared to residential customers. As a result, demand response and efficiency programs won’t produce the same results across customer classes. Getting the most from the C&I market will depend on integrating smart grid with smart building technologies.

Byline: 

By Kristin Brief and Brad Davids

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