Architecting the Future
Consumers now are setting the agenda.
Accenture lays out the map for navigating the utility landscape, where customer engagement is the name of the game, and digital makes the rules.
Governance
Elevated Risk
In an open letter to directors, IBM’s energy security lead recommends appointing a senior executive with authority to effect cultural change.
Achieving security requires a new office in the C-suite. An open letter to utility directors.
The Importance of Being Sustainable
Doing the right thing can drive utility stock performance.
Utilities get little credit for their efforts to strengthen the sustainability of their businesses. But these efforts have paid dividends in stock performance, capital costs, regulatory relationships, and brand value. Capturing the greatest value for shareholders will require utilities to become better understood as socially responsible enterprises.