Leadership Lyceum

Leadership Lyceum: A CEO’s Virtual Mentor

This podcast series focuses on corporate and industry strategy and trends from the direct vantage point of key industry leaders. Subscribe to the podcast at Apple iTunes. Interviews with Tom Fanning and Bob Flexon are available, as well as one with Joe Rigby, Bob Skaggs and Les Silverman.

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Calendar of Events

Apr 09, 2017 to Apr 12, 2017
| Phoenix, AZ
May 02, 2017 to May 05, 2017
| Orlando, FL
May 21, 2017 to May 23, 2017
| Orlando, FL


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Customer Engagement

The Impact of Time-of-Use Rates in Ontario

TOU Shows Tangible Results

Neil Lessem, Ahmad Faruqui, Sanem Sergici and Dean Mountain

With the mass rollout of smart meters, the idea of default TOU rates is gaining traction. This article presents the load shifting and conservation impacts of TOU rates on residential electricity use in Ontario from their inception in 2009 through to the end of 2014.

Utility's Role in Electricity's Future, Part I

Utility Execs' Roundtable: We sat down with execs from seven utilities in the Northeast who help lead their companies on future strategies

Navigant and Public Utilities Fortnightly convened a roundtable of utility execs to peer into electricity's future, hosted by Con Edison at its historic Manhattan headquarters.

Smaller, Smarter, and by the way, Efficient!

EPRI Podcast: Smartphones pushed us into a more efficient world.

Aimee Mills with Doug Lindsey, EPRI

The smartphone ushered in an opportunity for a new era of energy efficiency. The challenge for grid planners is better understanding the market changes that are having an impact and that aren't related to DSM programs.

The IoT and EE

What Does It Spell?

John Hargrove and Eric Stern

As the Internet of Things enters our homes, utilities have an opportunity to aggregate the devices into a system that consumers can easily manage. Consumers will find they are becoming more energy efficient, even if that was not the initial motivation.

The Power of Innovation, Part 1

Utility Execs' Roundtable: We sat down with seven utility execs who lead their companies on innovation

By Public Utilities Fortnightly

Strategy& and Public Utilities Fortnightly recently collaborated on an innovation roundtable in Washington, D.C. at the offices of the Edison Electric Institute. The experiences of these senior executives convey insights attained through the hard work of creating their unique innovation platforms.

Health Benefits of Energy Efficiency

A No-Brainer

John Hargrove

We can make the standard arguments about why energy efficiency makes sense. But there is also another benefit: Improved energy efficiency provides direct health benefits to low-income households.

Watch Your Language

Beware of Utility Lingo in Customer-centric World

Roger Woodworth

To be heard, utilities must change the habit of relying on rate case jargon for customer communications.

Hiding Electricity's Complexity

Should We Lift the Curtain?

Steve Mitnick

Almost nobody realizes the most advanced technology helps us manage grids, operate plants, integrate renewables, route flows, limit peak demand, and restore service after storms. Should we lift the curtain covering the network’s complexity?

Is Customer Activism for Real?

New Business Model, A Balancing Act

Kenneth Costello

The attention given to the new electricity customer seems to overlook the fact that electricity is basically a commodity. And that the average residential customer may in fact be satisfied with electric service and price.

The New Standard Offer

Impact of Robust Customer Engagement

Austin Whitman

It's not just residential customers. Commercial customers need to be engaged more vigorously and analytically by utilities as competition increases along with customers’ expectations.