Exelon's Maggie FitzPatrick
“We must transform how we engage with customers”
FitzPatrick is Senior VP, Corporate Affairs, Philanthropy & Customer Engagement.
Law & Lawyers
Videos: NARUC Summer Policy Summit
San Diego, July 16 - 19.
One of the most important gatherings of the year on utility regulation and policy, NARUC's summer meeting, took place in July.
Big City, Lights Back On
For decades Kathmandu (Nepal) all but disappeared when the sun went down.
Aggressive demand-side management is reviving the city’s economy.
PUF AV: House Grid Innovation Expo
An exposition of leading-edge breakthroughs in grid technologies
On July 25, the U.S. House of Representatives hosted an exposition of leading-edge breakthroughs in grid technologies.
Enhancing Customer-Centricity
Growing New Relationships
A customer-centric approach to product and service design and planning can increase resilience.
Videos: SEPA Grid Evolution Summit
SEPA’s conference on grid evolution. Or revolution?
See clips of regulators, Capitol Hill movers and shakers, technology exhibitors, and consumer advocates.
Multi-Purpose Solar's Value Proposition
Case Study from Arizona
A case study of Solar Energy’s PowerParasol, which promises to quicken the adoption of solar energy.
PUF AV: USEA Supply Forum
A conference of the United States Energy Association
Video clips of Congressman Joe Barton, Vince DeVito, and Barry Worthington of USEA.
Utilities United Against Scams
How Criminals Contact Customers
On the Scam Tracker website, utility scams can be searched by the utility name or type.
PUF AV: Natural Gas Roundtable Luncheon
Diane Leopold of Dominion was the guest speaker
In these video clips, Diane Leopold of Dominion is passionate about modernizing the nation's natural gas network.