With so much at stake, why don't utilities ask vendors for plug and play?
Everyone agrees that competitive retail energy markets need interoperable information systems. Otherwise, the high cost of switching proprietary metering and data communications systems could offset savings from customer choice. Standardization reduces the costs of automating operations - also crucial for competitive companies. Interoperable "plug and play" systems can free companies of dependence on expensive, single-sourced equipment. So why do most utility systems remain incompatible from vendor to vendor?