Energy Customer Management: The Customer as Strategic Asset
Achieving financial returns from increasing customer satisfaction.
Achieving financial returns from increasing customer satisfaction.
How to make sure your outsourcing partner works as an extension of your IT organization.
The utility HR department is the new battleground.
Special ECM Section
Voltage Regulation: Reactive power is the key to an efficient and reliable grid.
The conclusions made by the NPC gas study raise more questions than they answer.
Pipeline and LNG terminal developments may arrive too late to prevent a natural gas disaster.
How to reduce the cycling costs of conventional generation.
Will financiers dominate the market?
IOUs, RTOs duke it out over standardization.