DR & Conservation

Customer value is a key factor in any smart grid business case. But not all customers are created equal. In particular, commercial and industrial (C&I) customers have greatly different needs, considerations and sensitivities, compared to residential customers. As a result, demand response and efficiency programs won’t produce the same results across customer classes. Getting the most from the C&I market will depend on integrating smart grid with smart building technologies.

Demand-response technologies are quickly becoming more sophisticated, and markets are treating demand as a resource. But realizing the true potential of DR requires utilities to apply today’s technology solutions and program structures—and to base their strategies on actual customer behavior and preferences—rather than yesterday’s outdated assumptions about centralized load control.

Demand response isn’t energy: It’s a separate product, traded in a separate market. Policy trends, however, are moving toward equal treatment for demand and supply resources in electricity markets. Does treating DR as energy inflate its value and create perverse incentives?

America’s electric utilities understand their central role in taking efficiency and conservation to the next level. Accordingly, the industry has nearly doubled its spending on efficiency measures in the past few years. But encouraging customers to save energy won’t be enough to keep pace with the electricity demands of a growing digital economy. The country’s efficiency efforts will be most effective as part of a clean energy portfolio strategy.

The industry is getting more complex every day. Senior executives at Southern Company, PPL, TXU Energy, Direct Energy and PJM discuss business trends, resource strategies, electric vehicles and customer engagement in the smart-grid era.

Is energy efficiency the answer to all our energy problems? The solution is more complicated than the hype would suggest. Only a practical approach can overcome barriers to capturing efficiency savings as a sustainable resource.

On March 18, the day after this issue went to press, FERC was scheduled at its decisional meeting to open a new formal inquiry on the role of demand response in regions that already have competitive wholesale power markets. In particular, how much money should grid operators pay to electric customers who promise not to buy wholesale power?

Opinion polls show that Americans are growing tired of eco-nannyism. This isn’t a new trend, but on February 7 it went prime-time, during the biggest TV event of the year: Superbowl XLIV.

Pilot projects are demonstrating the potential of smart metering and smart rates to make the most of supply and demand resources. But as empirical studies show, not all pricing designs are equally suited to every region.

The market for demand-side products and services appears poised to explode. What began as separate energy efficiency, demand response and distributed energy program offerings are now coming together in integrated demand offerings. A recent poll of 400 industry professionals suggests such packaged offerings might open new opportunities for service providers while also enhancing the customer experience.